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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎04-16-2020 03:54 PM

HP Recommended

Hi, my HP Envy 6234 is asking me to "remove and reinstall the indicated cartridge (black one), making sure it is correctly installed. I have done this many times, I have also followed HP support Doctor instructions on cleaning cartridge etc. The ink staturs shows plenty of available ink. Nothing is fixing the problem and I cannot printit. The virtual agent is useless. I almost certainly have a problem with the cartridge, can you send me a new one please.

2 people had the same question
1 REPLY 1

‎04-16-2020 08:57 PM

HP Recommended

I have a office jet 5252 and I have replaced the black ink 2 times and it still has an error message 

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