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‎02-08-2023 10:26 PM - edited ‎02-08-2023 10:27 PM

HP Recommended

Hi, I have a question about ink delivery. 

In the middle of printing 110+ pages of tax return, one of inks cartridge level hit the bottom so I couldn't finish printing. I subscribe instant ink plan so I'm expecting to get ink from HP. Unfortunately,  I'm afraid I can't wait for 10+ days of instant ink delivery, so I have to personally buy my own ink. Does this affect on ink delivery if I change the cartridge now?

I don't want hp to cancel the shipping or delivery, I still need an extra ink cartridge since the delivery is always so late. 

Thank you  in advance. 

 

 

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1 person had the same question
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Accepted Solutions

‎02-10-2023 09:34 AM

HP Recommended

Hi @Hollykeats,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

If the ink cartridges already shipped and are on the way. You may use the regular cartridges for time being and once you receive the instant ink cartridges, install only instant ink cartridges. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎02-10-2023 09:34 AM

HP Recommended

Hi @Hollykeats,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

If the ink cartridges already shipped and are on the way. You may use the regular cartridges for time being and once you receive the instant ink cartridges, install only instant ink cartridges. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
1 person found this reply helpful
Was this reply helpful? Yes No
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