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‎12-05-2023 09:18 AM

HP Recommended
Product: HP DeskJet 2652 All-in-One Printer
Operating System: Microsoft Windows 11

How can I get a Ink Cartridge replaced under Warranty?  The ink suddenly began printing unreadable to page when cartridge has more than half it's ink life remaining.  This is an original HP ink cartridges 65XL.  I replaced it with a fresh ink cartridge and it prints fine.  $40+ for an ink cartridge that malfunctions is too much.  HP has designed their website making it impossible to navigate.  This Ink Cartridge is not part of the Instant Ink program but there is no category to select for my issue.  It has a Warranty Exp date of MAR 2025.

1 REPLY 1

‎12-08-2023 08:00 AM

HP Recommended

Hi @NJKtex,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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