I recently cancelled Insta Ink after 2 years of paying and my subscription kept changing. I print very little, and resented paying out for 2 years and no ink was even sent out in that time because I dont print enough. And then when I do print a bit more nothing HP upped me a more expensive program immediately. I finally received a replacement and decided I dont need to be on the subscription as it was costing more than it was worth. I have new unused ink cartridges that I paid for via the subscription for 2 years that now dont work. So I paid for 2 years for nothing?! This service is a very bad experience and either you allow me to use the ink cartridges I paid for or you refund me for 2 years of subscription service. You cant keep trhe money and the ink!