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‎04-28-2023 12:37 PM - last edited on ‎04-28-2023 04:42 PM by Retired

HP Recommended

Hi,

We have a free trial for ink that came with the printer purchase, but instant ink shipping history still show " not available". Order was placed in March. We tried to contact the customer service but unable to reach them. Created a ticket but no response. Any advice what to do next ? Thanks

 

 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎04-30-2023 03:13 PM

HP Recommended

Hi @AINSB,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with further instructions to talk to instant ink support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.

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1 REPLY 1

‎04-30-2023 03:13 PM

HP Recommended

Hi @AINSB,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with further instructions to talk to instant ink support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
1 person found this reply helpful
Was this reply helpful? Yes No
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