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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎06-10-2022 12:05 PM - last edited on ‎06-10-2022 01:08 PM by Moderator

HP Recommended
Product: HP ENVY 4527 All-in-One Printer

I just need to speak to someone to get some new ink, my ink must have been lost in the post so I’m hoping I can get more sent, but I can’t get into contact with anyone, calls don’t work live agent doesn’t work, how can I speak to someone to help me

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1 REPLY 1

‎06-10-2022 03:33 PM

HP Recommended

The document here has information on contacting HP to get replacement Instant Ink cartridges.  Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen. 

 

Alternately, you can click on the Virtual Assistant.  When the assistant opens type "Where is my ink?" (w/o the quotes).  The system will ask a few questions and then schedule your shipment.

 

Instant Ink Support.png


Bob Headrick,  HP Expert

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