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‎01-03-2020 02:33 PM

HP Recommended

Hello, for my OfficeJet Pro 8600, the screen message sates Ink System Error.   The only recommendation is to turn the printer on and off.  This does not resolve the issue.  Any 

3 people had the same question
3 REPLIES 3

‎01-06-2020 08:43 PM

HP Recommended

@PremierChoice

 

Welcome to HP support community.

 

Clean the ink cartridge contacts

  1. Turn the printer on.

  2. Open the door to access to the ink cartridges.

  3. Wait until the carriage stops moving before you continue.

  4. Push in on the front of the ink cartridge indicated in the error message, and then remove it.

    Animation of replacing the ink cartridges

  5. Wipe the electrical contact on the ink cartridge with a lint-free cloth.

  6. Insert the ink cartridge into its color-coded slot until it snaps into place.

  7. Repeat these steps for any other ink cartridges indicated in the error message.

  8. Close the ink cartridge access door.

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎01-11-2020 02:36 PM

HP Recommended

Did anyone find a solution for this?

 

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‎01-12-2020 10:52 AM

HP Recommended

@PremierChoice

 

Have you tried these steps yet? 

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

Asmita
I am an HP Employee

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