Ink cartridge error

[TWR52]

I have a printing plan including instant ink supply. I have a error on the colour cartridge of the printer. I have completed, several times, all of the suggested fixes offered to correct the problem, nothing has worked. This has left with one other solution, replace the colour cartridge, I cannot because I haven’t been supplied with a replacement, and one will not be sent because of the error on the cartridge ! Can anyone offer a source to order a new cartridge, my frustration is incredible that such a simple task is beyond difficult.

[TEJ1602 · Accepted solution]

@TWR52, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

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