Ink cartridge leak upon arrival from replacement instant ink account.

[gdslight]

I have received 4 black replacement ink cartridges in a row mailed to me that leaked. The last one leaked all over the inside of my printer. I was told it could be to Colorado altitude pressure. I can't even open one without a huge mess. This is the instant ink program. I was told to unplug the printer and stop using it and to just out and buy a new printer. I can't do that. can anyone relate?

[Anand_Andy]

@gdslight,

Welcome to the HP Support Community! I’m here to help.

I apologize for the inconvenience. It is rather surprising that the Instant Ink cartridges are exploding while pulling out the orange tab. 

I have not come across any other customer-facing this issue.

For assistance with replacing the ink cartridge, refer to - Replace HP inkjet printer cartridges

To assist you better, I would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Let me know how it goes. 

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Have a great day!