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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎08-24-2022 04:42 AM

HP Recommended
Product: HP ENVY Photo 6230 All-in-One Printer
Operating System: Microsoft Windows 11

Hi there,
I have a subscription tot HP Instant Ink.
I do not use my printer very often so the cartridges are drying out.

The printer does not give any error messages but I cannot print.
I repeatedly have used the clean and deep clean possibilities the printer gives me, but without a result.
I just need new cartridges.
How and where can I address this problem at HP?
Or how can I get new cartridges at HP Instant Ink?
Please advise!
Greetings, Jacques

9 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-29-2022 12:26 PM

HP Recommended

Hi @Jacques58LUX

 

Welcome to the HP Support Community 

 

I'd like to help! 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Have a great day! 

NIRVANA_95
I am an HP Employee

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3 people found this reply helpful
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1 REPLY 1

‎08-29-2022 12:26 PM

HP Recommended

Hi @Jacques58LUX

 

Welcome to the HP Support Community 

 

I'd like to help! 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Have a great day! 

NIRVANA_95
I am an HP Employee
3 people found this reply helpful
Was this reply helpful? Yes No
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