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‎05-13-2020 07:29 PM

HP Recommended

Apparently ink was shipped April 24, with an expected date of delivery of May 4. It is still saying may 4.  Printer indicates about one quarter tank for black. I have Board meeting and Annual Meeting coming up next week, and am concerned there will not be enough ink to print reports. Where is the ink?

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1 REPLY 1

‎05-14-2020 12:25 PM

HP Recommended

Hi @JLFC

 

Welcome to the HP Support Community. 

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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