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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
missflitterbug2
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Ink dried out while in storage..need new ink but the internet connection says I have ink..how do

HP Recommended
Hp office jet 5740
Microsoft Windows 10 (64-bit)

Hp office jet 5740

Ink dried out while in storage . For 1 year

And no, I didn't take the cartridges out and bag

I paid every month for ink and now that I need it I can't get it.

Hiw do I get ahold of a human?

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RodrigoB
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HP Recommended

Hello @missflitterbug2  

 

 

 

For questions about Ink Cartridges or Toner subscription plans, we recommend that you access the following site, it contains the main answers for most frequent questions about these plans: https://instantink.hpconnected.com/us/en/l/v2 

 

 

 

We also have a post to help you, check it out: HP INSTANT INK, HP+ PLANS: INK AND TONER 

 

 

 

If you still have questions, you can chat with our Virtual Agent. 

 

 

 

We hope these options be of help, thanks for visiting the HP Support Community.

I work on behalf of HP.
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