Ink hasn't been shipped

[RuthBInstantInk]

Hi there,

I haven't had any ink delivered and it ran out weeks ago. How do I fix this as i'm still being billed and paying for ink that i'm not receiving.

Thanks in advance!

[Dragon-Fur]

@RuthBInstantInk 

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Ink should be sent when the printer notifies the service that supplies are depleted and a shipment is needed.

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From the Support Website  Get HP Instant Ink Support

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Where is my ink or toner?

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Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

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