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Eli2019
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Message 1 of 2
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Ink issues

photosmart 5510
Microsoft Windows 10 (64-bit)

I have only black ink available in my printer but paper comes out of printer when nothing actually printed. Sometimes the printer wont even initiate printing at all. Is this because of other ink cartridge's empty(colored ones)? and what do I do? I can not afford the other cartridges, 

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HP Support Agent
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Message 2 of 2
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Ink issues

@Eli2019, Welcome to HP Support Community!

 

Unfortunately, the printer cannot print without replacing the depleted ink cartridges. There is no way to print using a single ink cartridge on this printer.

 

You'll have to replace the empty ink cartridges to continue printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

TEJ1602
I am an HP Employee

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