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‎03-21-2023 08:43 PM

HP Recommended
Operating System: iOS

C161CFD5-5BB4-4A45-B5D2-F54DEC362419.png

You  guy said my ink is shipped 2 week ago but when i check the shippment, they said they have not recieve it yet. I can not use my printer, but i really need it.

Please help me to find out the solution as soon as possible

Rose

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1 REPLY 1

‎03-24-2023 07:30 AM

HP Recommended

Hi @Rose562,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee
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