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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Jlovin23
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Ink/ printing

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HP officejet pro 8600 plus

I’ve installed new ink cartridges and now it’s only printing in blue ink.  No other colors just blue!   Any ideas or advice would be great

 

 

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KrazyToad
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@Jlovin23

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please try cleaning the Printhead and let me know how it goes

 

  • Load plain white paper into the tray.

  • On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon (). The Setup menu displays.

  • Swipe the display to scroll to Tools, and then touch Tools.

  • Touch Clean Printhead.

    note:Mechanical noises during the cleaning process are normal.
  • When the first cleaning stage completes, a test page prints. Examine the test page for print quality.

    • If these steps resolved the issue, touch No to skip the other cleaning stages. You do not need to continue troubleshooting.

    • If the issue persists, touch Yes to start the second cleaning stage.

  • When the second cleaning stage completes, a test page prints. Examine the test page for print quality.

    • If these steps resolved the issue, touch No to skip the last cleaning stage. You do not need to continue troubleshooting.

    • If the issue persists, touch Yes to start the last cleaning stage.

  • When the last cleaning stage completes, a test page prints. Touch OK, and then examine the test page for print quality.

Link: https://support.hp.com/in-en/document/c04113501

 

Keep me posted 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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