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‎03-14-2023 08:40 AM - last edited on ‎03-15-2023 05:48 AM by HP Administrator

HP Recommended
Product: HP DeskJet 4152e All-in-One Printer

We recently moved, I thought I had changed our address but it looks like I did not. I just got an email this morning stating my order was shipping, but to our old address. I've tried to find a way to reach a live person but have not been able to. 

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1 REPLY 1

‎03-17-2023 10:15 AM

HP Recommended

@Sdduncan5 

 

Welcome to the HP support community.

 

I understand that the instant ink cartridge is not printing, and I am glad to assist you.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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