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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎09-13-2022 12:20 PM

HP Recommended
Product: HP DeskJet 4155e All-in-One Printer
Operating System: Chrome OS

Why can't you just ship me my ink without my printer being online? I'm having issues with my internet connection and most of the time my printer is off. But I haven't had an ink sent since February!  I pay for the service and I need ink!!

Category:
2 people had the same question
1 REPLY 1

‎09-18-2022 08:06 AM

HP Recommended

@Jdawnmiles

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

 

We would need some information related to your HP instant ink subscription. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

 

Have a great day ahead!

Rainbow23 - HP Support.
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