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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Ink still won't work
Create an account on the HP Community to personalize your profile and ask a question
09-30-2023 02:39 PM
I tried shutting printer down...etc. I quit the instant ink program because I lost income when yall stopped my printer because my card expired. No call, it just shut it down. If there is not able to work I will go back to brother or Canon. Why isn't this a fair trade or consumer rights issue. Ridiculous
10-03-2023 06:42 AM
Hi @LOOSEE,
Welcome to the HP Support Community.
I'd like to help!
To be able to answer you effectively, we need some information.
May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
If you are enrolled in the instant ink program, kindly elaborate more on the issue.
Also, I would need a few details.
I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
I hope this helps resolve this issue completely,
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
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