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‎04-10-2024 10:08 AM - last edited on ‎04-12-2024 07:21 AM by Retired

HP Recommended

My printer and computer are both connected to the internet. I have used up all my colour ink today but when I refreshed the dashboard in HP smart, the printer still thinks that I have almost no black and colour ink and hence is not ordering instant ink cartridges. How should I fix this?

office pro inkjet 8030 with active subscription

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1 REPLY 1

‎04-12-2024 11:21 AM

HP Recommended

Hi @Tater_Swift,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better, I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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