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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Microsoft Windows 10 (64-bit)

I was waiting for my ink to arrive and had to print something. Went to Walmart and got a cartridge. Wrong thing to do!!! After 3 hrs on phone got that straightened out by putting the one they sent me in. Problem solved right? no. That was 2 days ago. The agent apologized when enabled my printer and said she was sending one to me free!!  charged my account!! I printer 6 pages since replacing the cartridge now this morning I get an email telling me to replace the cartridge!

 

 

1 REPLY 1
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@Sixchuter, Welcome to the HP Support Community! I’m here to help.

 

I understand you have concerns related to the Instant Ink service. Apologies for the inconvenience caused.

 

To assist you better, I would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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