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‎10-12-2023 01:12 PM

HP Recommended

I received two ink cartridges in my last shipment.  When I put in one of those new cartridges an error came up and said that I needed to take it out and reinstall.  I did this numerous times but it never worked!  So now I am running short on ink and do not have another cartridge that I can use! So I am requesting a replacement for the bad cartridge I received!  Thank you! 

1 REPLY 1

‎10-15-2023 05:44 AM

HP Recommended

Hi @Kg130,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

I am an HP Employee.
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