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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Snig
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Message 1 of 2
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Insta Ink Cancelation

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HP DESKJET 3720

I have cancelled Insta Ink.

I do not want it anymore.

I have purchased new ink cartridges and removed the Insta Ink cartridges - although they still had ink in them.

HP will not let me print anything as I am "Out of Contract"

How do I resolve this?

 

(HP really have gone down in my estimation, Why make it so difficult..!!??)

1 REPLY 1
Dragon-Fur
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@Snig 

 

If you have not done so,

Try shutting off Web Services - at least for a while.

 

If you need Web Services for other reason(s), switch it on again later.

 

What else?

I am assuming you actually cancelled the subscription according to the Terms of Service contract.

 

And...

From what I know about this, you can contact Instant Ink Support using the contact information at the website or in your Terms of Service contract.

 

I do not know whether support is available on the weekend.

 

HP Instant Ink - Main Website - Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

Need Help?

Phone contact, where available, will be posted on the main website (front page).  For example, look for the contact number in the blue ribbon just under the introduction section / image.

 

Of Interest…

  • Section Check to see if your HP printer works with Instant Ink
  • FAQ section > READ How does HP Instant Ink work? – Be sure to read all the FAQ sections.
  • The all-important Contract > Link is located below the FAQ section > Terms of Service Contract

 

NOTES: 

  • It is NOT necessary that you be enrolled to read the contract
  • Contract:  Open the main website > Change region / flag > scroll down just past the FAQ
  • The contract also provides contact information, usually in the very first section.

 

Examples

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

 

What else??

Wait for one of our Instant Ink agents to find and respond here in the Community.

 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

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