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LKS2011
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HP Recommended

Insta Ink- from the deepest bowels of hell

HP OfficeJet 4654
Mac OS X 10.11 El Capitan

My wife signed up for this this nonsense and we didn't like it- cancelled the plan. We purchased new ink and it still does not allow you to print without this annoying as hell ping for every print job. It will not connect to web service nonsense. it can't connect to its own server- **bleep**? i just want this crap off off my printer. this should not be this hard. I've done a factory reset several times. we've plugged and unplugged. WHY? I see many threads about this and one would think HP would post clear instructions on how to REMOVE this. cancelling your account DOES NOT WORK.  its been reported many times!  How many customers do you people need to lose in order to fix this?

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HP Support Agent
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Message 2 of 2
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HP Recommended

Insta Ink- from the deepest bowels of hell

Hi @LKS2011

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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