• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎03-07-2022 12:46 PM - last edited on ‎03-20-2022 10:53 AM by Retired

HP Recommended

I'm not going to go into my printer issues, I'm done with HP. But I have money in pages banked that I have not been able to use. My question is this...


I have pages banked,. I'm done dealing with my 2 printers. When I cancel service do I loose the pages I have rolled over?  Or do I get to use up the pages banked before I toss the printers?  

 

6 people had the same question
1 REPLY 1

‎03-15-2022 02:45 PM

HP Recommended

When you cancel the service you are given the option to cancel immediately or at the end of the billing period.  In either case, once the plan ends you will not be able to print any more pages with Instant Ink cartridges installed.  If your printer is operational you can print the existing rollover pages up to the end of your plan.

 

Note that you will receive a final bill for the service after the service is compelte.  The billing for Instant Ink is in arrears, you pay for the month after the month's service finishes. 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.