cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Cheetah-1
New member
1 0 0 0
Message 1 of 2
173
Flag Post

Insta ink

HP Recommended
Microsoft Windows Server 2016

I want to know if anyone else is being over charged for the amount of copies they are printing. When I agreed to have iHpi nsta ink my copy amount was 65, not 55. For quite a few months I did not even use my printer. Maybe 6 months at a time. Now all of a sudden they want to charge me more money for going over my amount. What happened to all my roll over copies?!

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
17,779 17,761 986 854
Message 2 of 2
Flag Post
HP Recommended

@Cheetah-1

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation