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07-08-2023
12:22 AM
- last edited on
07-10-2023
11:32 AM
by
PalenoRafael
How can I release my printer from the instaink lock without having to update my payment information? I print less than 1 page a month and I’ve paid $4.35 for two years [edit]
07-11-2023 12:53 AM
Hi @Instainkhostage,
Welcome to the HP Support Community.
I'd like to help!
To be able to answer you effectively, we need some information.
What seems to be the exact issue? Is there a payment due on your account?
If yes, to fix this issue, will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee