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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

I am instank ink subscriber - since i replaced the Black Cartridge it's not printing anything in Black. 
Tried to fix many ways. Nothing wrong with any settings or config. But doesn't print any black at all. 

1 REPLY 1
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Hi @TahmidMunaz,

Welcome to HP Support Community. This is a great place to post questions and find answers.

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please get back to me with the details listed below:

- Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.


- Operating system installed on the computer connected to the unit.
- Connection method - USB, physical LAN, or wireless?
- Error messages (if any) - on the printer display and/or computer, any patterns for flashing lights. If possible, get back to us with the screen shot of the error message.

Take care and have a great day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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