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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎07-22-2024 02:53 PM

HP Recommended
Product: HP ENVY Photo 6230 All-in-One Printer

I got a printer, after setting up my account. I subscribed for instant ink but it is showing United kingdom address. I tried checking my settings but all information was in my German address. Now  i am unable to sign up for instant ink due to the fact that billing address is showing Uk location and i am unable to change to german location. 

what can i do please 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-24-2024 05:26 AM

HP Recommended

Hi @OlawunmiA,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Refer to this document and go to the third option. 

 

If this does not help, I recommend you contact phone support for further assistance. 

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎07-24-2024 05:26 AM

HP Recommended

Hi @OlawunmiA,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Refer to this document and go to the third option. 

 

If this does not help, I recommend you contact phone support for further assistance. 

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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