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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎12-05-2022 09:53 AM

HP Recommended
Operating System: Microsoft Windows 11

Back in March of 2022, I called to cancel my instant ink subscription because I wasnt using the printer as much as I thought I would and I didnt understand how instant ink works.  They told me that they will still charge me the monthly fee for the whole month, then they went ahead and charged me another month.  So 2 months of billing for 0 ink received.  This is a scam as far as im concerned.  Then the icing on the cake is that any cartridges you received you can no longer use even though you paid for the ink.  Absolutely terrible program!

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1 REPLY 1

‎12-08-2022 06:02 AM

HP Recommended

@CandyMinx

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

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