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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
oyanka
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Instant INK

HP Recommended
HP Office jet 5255
macOS 10.15 Catalina

I recently signed up for Instant Ink, however I was sent HP 65 ink instead of the HP 63 ink my printer uses. I have been trying to get this issued solved but due to the Covid 19 situation I can't get a hold of any agent to fix this issue.

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asmita6658
HP Support Agent
HP Support Agent
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Hi @oyanka

 

Welcome to the HP Support Community. I'd be happy to help you with the Instant Ink query. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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asmita6658
HP Support Agent
HP Support Agent
14,452 14,454 1,434 1,724
Message 2 of 2
Flag Post
HP Recommended

Hi @oyanka

 

Welcome to the HP Support Community. I'd be happy to help you with the Instant Ink query. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

View solution in original post

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