Instant Inc. and printers not being able to connect to Internet

[Artzychick1]

So I felt sort of pushed into purchasing HP instant Inc. When I first connected my printers, I purchased 21 for a yoga studio and one for a school classroom. Neither are able to connect to the Internet that is available due to limitations of the Internet. my first thought with purchasing this, these computers was to print from my phone, at first this worked well, then it didn’t, so I brought the computers to my home and connected them to the Internet and was able to print after I took them back to school and yoga studio.  Then I received an email asking me to connect to the Internet so that they could send me my ink through instant access . This problem is several fold. First, I am unable to connect to the Internet with these computers because of the limitations of the Internet at the locations where I have the printers placed. I CAN print with direct access phone to printer or at least I could when I first purchased the printers. I was having issues with the printer printing blank pages when I printed from my phone, so I brought them home and registered both printers with my phone through my home Internet. now, I am being asked to connect the printers to the Internet, which is difficult because the yoga studio has no Internet and the school Internet will not allow the printer to connect to the schools Internet. I just want to print from my  phone. I just want my students to be able to print from their phones. This seems like an insurmountable task and even though I am happy to purchase ink i’m not even really able to do that because you want me to purchase instant access Inc. before I can do anything. Extremely frustrated customer

[Dragon-Fur]

@Artzychick1 

Welcome to the HP English Community --

Pushy marketing aside, Instant Ink is an optional subscription service --

You cannot use the Instant Ink service on a printer that cannot stay connected to the Internet.

What?

The ink monitoring part of the service cannot work if the printer cannot report when an ink shipment is needed.

Best to avoid thinking about Instant Ink as a means to correct anything else -- it won't help and will likely complicate how you are using the printers.

Were it mine to do, I would contact HP Instant Ink Support as a means to start the conversion about removing Instant from the printers. 

What else?

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