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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: Instant Ink 12 month free not showing
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09-01-2021 12:29 PM - last edited on 09-01-2021 03:31 PM by RodrigoB
Hello when we bought this printer it came with 12 months of free instantink and when I registered we only received a 30$ credit. The 12 months free was a selling point for us so we would like to try and claim our 12 free months. How can I go about that being added to our account?
Thank you,
Solved! Go to Solution.
Accepted Solutions
09-02-2021 08:37 AM
Hi @bhunter2,
I'd like to help!
Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
09-02-2021 08:37 AM
Hi @bhunter2,
I'd like to help!
Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
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