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‎01-17-2023 11:16 AM - last edited on ‎01-17-2023 11:51 AM by Retired

HP Recommended

I bought a HP ENVY Inspire 7200e printer and on the box it also said I would get a 9 month free trial if I redeemed it within 7 days of setting my printer up.  I enrolled right after as well, but was only given 2 months instead of the promised 9 months as well.  I would like some help too please! 

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‎01-19-2023 03:59 PM

HP Recommended

I had the same issue and got it resolved by talking to HP's live chat customer support. Sign into your account and click under Instant Ink support. I think this link should take you there https://support.hp.com/us-en/contact-hp?sa=X&ved=2ahUKEwijjr-f29T8AhXtHzQIHRToC1UQ_bwJKAN6BAgQEAg

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