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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
AT84
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Instant Ink Black Cartridge Damaged

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Envy Photo 6230

Hi,

While printing 1 page I smelled some burning from the printer, the page however was printed, later I see the Black Cartridge error. I took out the Cartridge and burning smell was coming from it. I turned over and the circuit/connection underneath the back cartridge is burnt. so for sure the Cartridge is damaged and cannot work. What should I do.

 

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AT84
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Problem solved, HP sending replacement Instant Ink Cartridge

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