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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎08-22-2023 07:55 PM - last edited on ‎08-24-2023 11:16 AM by Retired

HP Recommended

I kept receiving that the payment method for my Hp Instant Ink needs to be updated. My problem is I bought this printer from someone else and I just bought legit Hp Ink from the supply store to use in this printer (Hp Deskjet 2755 All-in-One Printer). I cannot print anything and just showing error message

1 REPLY 1

‎08-25-2023 06:27 AM

HP Recommended

Hi @Bielou 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

Treeko

HP Support


I am an HP Employee

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