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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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I cancelled my Instant Ink account because I needed ink over the weekend and had to go buy some at the store.  Because I canceled the account, I can no longer use the ink I've already paid for!  I'm not happy at all and won't ever use this service again!  This is truly a racket when you can't use the ink you've already paid for!

 

Does anyone know how I can continue to use the ink I have?

Claudia

1 REPLY 1
HP Recommended

@Claudia55 

 

Welcome to the HP Community --

 

Tough lesson -- and true --

I am sorry you are disappointed.

 

After the subscription to the service is cancelled, subscription cartridges lock and do not work in any printer.

 

What?

You were never paying for the ink -- Ink is supplied with an active subscription plan.

There is never an additional charge for the amount of ink used, whether it be a little or a lot.

The service plans are a Print-by-Page model.

 

Who benefits?

People who print regularly, perhaps print high-density content, community centers, small offices, large families, those who print artwork

 

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 

 -- No Joy?

Comments, questions, objections, or need information not found online at the  Get HP Instant Ink Support Website ?

 

Your faster option:

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

 

OR

 

You may continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

 

++++++++++++++++++++++++++

 

For those who are reading:

 

Start here

  Get HP Instant Ink Support

Change Country / Region as needed

Scroll down to find phone contact information

Select tabs / subjects to learn more...

 

Read to understand the Instant Ink cancellation / termination process and your responsibilities 

 HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

OR

Direct Link

Cancel your account

 

Video – Cancel HP Instant Ink

How to unsubscribe or cancel HP Instant Ink subscription

 

What if?

  HP Instant Ink - Stopping a Cancellation

 

 

HP Instant Ink - Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

 

References

Get HP Instant Ink Support Website 

Tab / Section “Your Ink”

Information in section “Shipping & deliveries” > Where is my ink or toner?

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.