cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER..
New member
1 0 0 0
Message 1 of 2
79
Flag Post

Instant Ink Cartridge error after putting in new tri-colour cartridge

HP Recommended

Hi,

 

I have been using the HP Instant Ink cartridge since February 2019. I see the ink level on the tri color cartridge is very low and it shows as a Cartridge Error in my account page. The customer support is not helpful too.

 

 

1 REPLY 1
HP Support Agent
HP Support Agent
14,452 14,454 1,426 1,694
Message 2 of 2
Flag Post
HP Recommended

Hi @EnvyUser3

 

Welcome to the HP Support Community. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation