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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
ThePhoenix911
New member
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Message 1 of 2
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Instant Ink Progile Page Keeps Refreshing

HP Recommended
HP OfficeJet 4650
Microsoft Windows 10 (64-bit)

Hello,

 

I'm having an issue where I try to access the Instant Ink profile page, but it constantly refreshes between these two links:

 

https://instantink.hpconnected.com/us/en/r/subscriptions/########### (Where # is subscription number)

https://instantink.hpconnected.com/users/signin?redirect=same_origin

 

I have tried 3 different browsers (Chrome, Firefox, and Internet Explorer) as well as cleared cookies/cache.

 

Any help would be appreciated!

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @ThePhoenix911

 

Welcome to the HP Support Community. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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