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06-10-2022 03:34 AM - last edited on 06-10-2022 11:00 AM by Ric_ob
I am enrolled with Instant Ink , however they haven't sent me a black cartridge and I have run out of black ink. How do I request a replacement. Have tried Virtual Agent with no success.
06-10-2022 03:42 PM
The document here has information on contacting HP to get replacement Instant Ink cartridges. Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.
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06-11-2022 05:54 AM
Welcome to the HP Support Community
I'd like to help!
I understand you did not receive a replacement ink cartridge.
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
Have a great day!