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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP ENVY 5640 e-All-in-One Printer
Microsoft Windows 10 (64-bit)

I've inherited a HP ENVY 5640  from a friend; her mum used it but died last year. I want to sign up for Instant Ink but keep getting a message that there is an account attached to this printer; the previous Instant Ink subscription was cancelled by my friend. Any suggestions? Tried going through Virtual Chat but that wasn't helpful.

1 REPLY 1
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Hi @KirstyM73,

 

I'd like to help!

 

Please reach out to the HP Instant Ink team(contact info can be found on the home page) in your region for further assistance.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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