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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎04-16-2022 01:21 PM

HP Recommended
Product: HP DeskJet 2710e All-in-One Printer

I signed up for the Instant Ink 6 months free trial when I registered my HP DeskJet 2710e and after a LOT of troubleshooting because of probelms, I have finally sorted the Instant Ink process sign up, but only received 2 months. How do I receive the other 4 months I should have got? 

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-19-2022 10:10 AM

HP Recommended

Hi @loz13,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are unable to claim your promotional months

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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1 REPLY 1

‎04-19-2022 10:10 AM

HP Recommended

Hi @loz13,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are unable to claim your promotional months

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

1 person found this reply helpful
Was this reply helpful? Yes No
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