Instant Ink Trial when replacing printer

[DianaTayo]

Hi,

I previously had a printer that qualified for hp instant ink which I then signed up for, but I have now bought a new printer and this printer has a 6 months free trial, I have replaced my old printer with this one on my instant ink account and changed the plan from the free one to the heavy printing plan seeing as I plan to be printing a lot more (hence the new printer as it holds more paper and is generally better).

I would like to know if I will get the 6 months free trial that the printer comes with or if there is a way I can get 6 months free as with my previous printer I didn't really benefit from the instant ink as I was only sent one cartridge in 4/5 years. I would like the free trial so I can see how many pages I actually need while I get my home business set up, then I can decide if I need 500 pages a month (probably do).

My account doesn't show a free trial but then I don't know if I have done the correct thing and I have just set it up so not sure if I need to wait, please advise.

Thank you

[TEJ1602 · Accepted solution]

@DianaTayo, Welcome to HP Support Community!

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