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Message 1 of 2
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Instant Ink Tricolor Ink Cartridge shows plenty of ink but does not print.

HP Recommended
macOS 10.15 Catalina

I have a faulty HP 64/303 Instant Ink Tricolor Ink Cartridge. There are no error messages. It just quit printing color. I have been unable to get a live person to help me, and the virtual agent cannot help me.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Jennifer57, Welcome to the HP Support Community!

 

What model printer are you using?

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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