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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎12-05-2022 08:26 AM

HP Recommended

Hello! I was recently given a used HP DeskJet Plus 4152.  I'm unable to print since I keep getting the message "This printer is enrolled in Instant Ink", "Cannot print with the installed cartridges, payment needs to be updated and to sign in. I am unable to acquire the previous owners information. How do I remove the HP Instant Ink account linked to this printer? So I am able to print, I do not want to enroll myself into Instant Ink. Thank you. 

 

1 REPLY 1

‎12-08-2022 04:35 AM

HP Recommended

Hi @cgammaro,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better,  I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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