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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎11-29-2022 11:12 AM

HP Recommended
Product: HP ENVY 4527 All-in-One Printer

Hi I have recently cancelled my instant ink subscription and moved back to genuine hp cartridges as I was not getting delivery off my cartridges on time but my printer will not allow me to print now. What do I need to do to sort this. I have tried reinstalling the printer but to no effect so far. 

1 person had the same question
1 REPLY 1

‎12-03-2022 11:41 AM

HP Recommended

Hi @L-F-F,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with your HP printer after cancelling instant ink subscription.


You will not be able to print using the HP instant ink cartridges after you cancel the subscription. You need to purchase the normal cartridges from the store and return the instant ink cartridges.
You may check the instant ink terms and conditions from the link: https://instantink.hpconnected.com/uk/en/terms

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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