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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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I subscribe to the Instant Ink scheme at the 100 pages per month level. Most months I print way less than 100 pages so I rollover quite a few pages. Then in December I have one print job that uses a lot of the rollover.

When that happens, I don't have enough ink in the fitted cartridges and the replacements that have been sent to me. I have to break off printing until a further set of replacements have been sent. The print job is time-critical and the need to wait for cartridges disrupts it.

How can I arrange for two sets of replacement cartridges to be available ahead of this particular time of the year?

1 ACCEPTED SOLUTION

Accepted Solutions
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@SimonBirkett

 

Welcome to the HP support community.

 

I understand that you need an extra cartridge, and I am glad to assist you.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@SimonBirkett

 

Welcome to the HP support community.

 

I understand that you need an extra cartridge, and I am glad to assist you.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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