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‎12-27-2022 05:04 PM - last edited on ‎12-27-2022 05:13 PM by Moderator

HP Recommended
Product: HP OfficeJet Pro 8028 All-in-One Printer

HP Instant Ink cyan cartridge not printing in HP OfficeJet Pro 8028.  Cartridge if nearly full, but the 'blue' colors are not printing.  I've ran the "Clean Printheads" & "Align Printheads", but no improvement.

2 people had the same question
3 REPLIES 3

‎12-30-2022 09:25 AM

HP Recommended

Hi @JeffBIowa,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Please follow the steps from this document here and see how it goes

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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‎01-04-2023 07:05 AM

HP Recommended

Hi @JeffBIowa,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Elohi_NR
I am an HP Employee
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‎06-20-2023 12:15 PM

HP Recommended

Hi community!

 

The following link may also be useful:

 

https://support.hp.com/hk-en/document/c04089796

 

SofiaML
HP Support Community

I work on behalf of HP.
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