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05-15-2022 01:48 PM - last edited on 05-16-2022 08:47 AM by JessikaV
My printer is entirely out of ink. I want to sign up for Instant Ink for the first time.
I cannot print the statistics page because I have no ink, but I did find the alternate information.
When I get to the "Enter the printer code for your new printer." page, I put in exactly what comes before the "@hepprint.com"
But it does not accept it. I attached pictures if that helps.
05-16-2022 12:16 PM
Welcome to the HP Support Community.
I'd be happy to help.
Try the steps from here: https://support.hp.com/in-en/document/c05279891
Let me know if this helps.
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