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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Microsoft Windows 10 (32-bit)

I have the same issue as above when I am in the final step of signing up for instant ink service and to receive 3 months of free ink, the message ''There was a problem finalizing your subscription'' appears. I have contacted my region's HP support but no answer. Please help, my 7 days are nearly up to sign up for the service!!!

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Hi @Anastasia12

 

Welcome to the HP Support Community.

 

I'd like to help!

 

Have you tried a different browser and a computer?

 

You may also refer to -Enrolling in HP Instant Ink

 

Keep me posted. 

 

Keep me posted for further assistance.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 


I am an HP Employee

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